We’re Here to Help!

Please review the options below for fast, convenient assistance. Please allow adequate time for a response. Thank you for your interest and continued business. We appreciate you!

Free Training Videos

At Greendays Group we offer more than 40 videos designed to help you understand and get the most out of our implementation of WordPress and SecureFormHost.

You’ll find the videos to be concise and quite helpful.  And remember if you are a member of Greendays Group, we are here to be your helping hands.  Simply send your request to support@greendaysgroup.com and we’ll be happy to help.

Normal Response Times

Sales / Billing Inquiries

Typically same business day.

Assisted Support

We will confirm receipt of the request on the same business day.  Please allow up to 3 business days for the request to be completed.  If the request will take longer, we’ll let you know.

Advanced Support

We strive to resolve these requests on the same business day.  If it will take longer we’ll supply you with an update.

Email Troubleshooting

Our Email platform is one of the most stable Enterprise-class Email environments available on the market today.

That stated, if you run into challenges, leveraging these resources will typically help you resolve challenges quickly without the need for a support request.

 

 

  • Need Setup Help?  Click here for the Email / Mobile Wizard & troubleshooter.

Need Further Assistance?

Please submit your request to support@greendaysgroup.com or leverage the form below.

We will call you with questions or to confirm the challenge is resolved.

Please be sure your submission is as detailed as possible.

  • We recommend leveraging a $0 tool like Jing (https://www.techsmith.com/jing-tool.html) to take screen captures (video/image) of what you are seeing on your end. Be sure to include a link to whatever videos/images you record with Jing.
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